問題解答

Using BeWelcome (your profile)

What is a ‘profile’?

Your profile is your identity on BeWelcome. It is where other members will look to find out about you, if you want to be hosted by them, or if they want to be hosted. So it is worth spending some time to fill it out properly. All changes to your profile are made on the "Edit my profile" page.

What should I write on my profile?

Information about you: How much you say about yourself is up to you, but a completed profile will greatly increase your chances of hosting and being hosted. You do not need to tell everything about yourself, but try to give other members an impression of who you are and what you are interested in. Don’t worry about making it perfect. You can always come back and change or add to it.

Please note that profiles with an empty “about me” section may not be shown in default search results. They may only be found using advanced search options.

Information about where you live: Information about where you live is particularly important if you want to offer hospitality. This could include local attractions, availability of public transport, details of sleeping arrangements, whether guests need to bring bedding or towels, any ‘house rules’, or any other information that could help a potential guest work out what to expect when staying at your place.

Should I have a profile picture?

Your profile picture will be displayed whenever you make a post or send a message on the site. By default, a standard icon – a silhouette – is displayed. This is not very attractive, and may put off other members. A more individual picture that represents you is much more positive. This could be an actual photo of you, but does not have to be. It could be a drawing, or a photo of something you are interested in. It just needs to represent ‘you’. If you wish, you can also add other pictures to your profile gallery.

怎样上传或更改头像？

你可以在我的账户> 编辑个人档案里上传、更改或删除你的头像。 虽然头像只能有一张图片，但图库是没有上传数量限制的（图库会显示在个人主页里），而且其他成员还可以对相片进行评论。

怎样更改邮箱地址或实际地址？

你可以在这里更改联系信息： 我的账户> 编辑资料里的联系信息。 我们通过邮件向你发送消息和通知，所以请确定你的邮箱可以顺利收到BeWelcome的邮件。
更改地址也是在这里，点击更新地址（在地址前面）。出于安全考虑，我们的志愿者会检查你的地址是否有效。你必须提供真实的地址，当然，你可以把它设置为其他成员不可视。

Can I change my username?

In general, it is better to have a username which remains stable over time, so you cannot change your username yourself. However, if you have a good reason for a username change, we can change it manually for you. In this case, please contact us, stating your reasons for the change and the new username you would like to have.

Please note that usernames have to be 4 to 20 characters long, they have to start with a letter, and they have to end with either a letter or a number. The only special characters allowed are -._ (no spaces).

How do I change my location?

Your profile location displays automatically, based on the information you provided when you joined. If you want to change it, click on Update my location in the ‘General information’ section of ‘Edit my profile’. Then, just follow the instructions.

我看到许多人的个人简介有好几种语言版本，这是怎么做到的？

每个成员都可以制作不超过25种语言的个人简介。你只需来到你的主页，找到屏幕右方的“简介翻译”板块，点击“添加语言”，选择你想要的语言。然后来到编辑我的资料页，用你的母语填写相应的信息，然后翻译任何需要翻译的地方，最后点击“提交”就行了。 这样，通过编辑我的资料你就可以让个人简介显示多个语言了（在屏幕右上方选择语言）。

评论有什么作用？怎样对一个成员提出评论？

评论的目的是让BeWelcome更具安全性。通过分享接待体验，大家可以判断一个成员是否可信。
为了让这个系统更有效和可靠，请对你在线下接触到的接待者作出真实准确的评价。
要发表评论，请在该成员个人主页的左方添加评论处作出评价。非常感谢使用这个功能从而使BeWelcome更加安全。

Can I hide my profile temporarily?

To temporarily hide your profile, go to the "Edit my profile" page and choose “Set inactive” from the menu. Setting your profile to “inactive” means that your membership remains intact but your profile content will be hidden (instead, a highlighted text box will be displayed on your profile telling other members that you are inactive), you will no longer be found through the member search, and other members can no longer contact you.

Please note that you can un-hide your profile anytime, but once you reactivate the profile, another deactivation is not possible for two weeks.

如果我要退出BeWelcome要怎么操作，怎样删除个人资料？

请点击注销个人信息。 或者也可以反馈给我们，说明注销的的意图及原因。我们就会尽快移除你的个人资料。